Thank you for using myKastle. We want to help you get your work done as easily and quickly as possible. Naturally, we're interested in your security and safety. We have established some ground rules so that we can continue to help you achieve your objectives. Kastle Systems ("Kastle") reserves the right to change these provisions at any time, and you agree that each and every visit you make to myKastle shall be subject to the guidelines existing at that time.


To the extent permitted by law, Kastle disclaims liability on behalf of itself and its agents and contractors (which agents and contractors are third party beneficiaries under these terms and conditions) for any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether as a result of breach of contract, tortuous behavior, negligence, or under any other cause of action.


The contents of myKastle pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Kastle and contain Kastle's name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Kastle's services or products. No other permission is granted to you, or anyone acting on your behalf, to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials or to make commercial use of those materials. No permission is granted here to you to use, or permit others to use, Kastle's icons, site address, trademarks and service marks, or other means to hyperlink other Internet sites with any page in the myKastle website, and Kastle assumes no responsibility for any other party's site hyperlinked to the myKastle website or in which any part of the myKastle website has been hyperlinked.

Legal Rights

Kastle may make improvements and/or changes in the products or services described in the myKastle website, including the terms and conditions of your use of this site, without liability. Additionally and unless otherwise precluded by law, you agree that these terms and conditions, and any dispute arising hereunder, are governed by the laws of the Commonwealth of Virginia, USA, and that any legal action you may wish to bring against Kastle, its officers, directors, employees and agents pursuant to these terms and conditions, must be brought in a court of competent jurisdiction in the Commonwealth of Virginia, USA.

Availability and Pricing

Kastle Systems provides services and programs in other parts of the world. The myKastle website may refer to certain services or programs, which are not available in certain countries, without specifically mentioning the countries in which the services or programs are available. Such reference does not imply that Kastle intends to offer such service or programs in all countries or locations.

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Kastle reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Kastle will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Sales Tax

Because Kastle does business throughout the United States and collects and remits sales tax as required by law, the myKastle website also collects and remits sales tax as appropriate. Please note: Kastle reserves the right not to sell to resellers.

Payment Options

You may pay for your orders with a major credit card issued in the United States of America. Currently, we accept Visa, MasterCard, and American Express. Credit and debit cards are charged for the full amount of the order at the time you place the order.

Order Processing

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Kastle reserves the right at any time after receipt of your order to accept or decline your order for any reason.

All orders placed on this site are subject to product availability and will be shipped according to Kastle's shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.

Items you order that are in stock in our office will be shipped within five working days. Items not in stock will be backordered, and we will notify you of the expected date of shipment. Shipment will be by the carrier of our choice.

This privacy policy only covers information collected at this website and does not cover any information collected offline by Kastle (unless specifically stated). This Privacy Policy is not a contract and does not create any legal rights or obligations. Rather, the following are guidelines for protecting the information you provide to us.

Kastle will not sell or rent your personal information to any individual, business or government entity unless you make such a request or unless Kastle is required to respond to court orders, subpoenas or other legal process.


As a security provider, Kastle Systems takes great care to secure all Customer and Customer-related data, including data related to Customer's systems, Customer's employees and Customer's guests/visitors. Kastle Systems takes all reasonable, necessary and proper precautions to safeguard your data from destruction, loss, misuse and theft, as well as unauthorized access, alterations and disclosures of this data. In addition, for your protection, and the protection of all customer's data, Kastle System's corporate policy is to not disclose information relating to the physical security of our data centers as well as the physical and/or digital location of Kastle System's, and its customer's data.

Personal information provided on the website and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area.

We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.